Delivery

Dear Maker,

Just as every quilt square is carefully joined and every stitch is thoughtfully placed, we approach the delivery of your cherished patterns and fabrics with the same dedication to care and connection. We understand that behind every order is a creative dream waiting to unfold—a cozy Animal Quilt for a grandchild, a charming Apron for a family kitchen, or festive Christmas Quilt decorations to warm a home. Our mission is to gently deliver the tools of your creativity right to your doorstep, wherever you are in the world.

Your Shipping Options: Designed for Convenience

To suit your needs, whether you’re eagerly starting a new project or planning ahead, we offer two clear and reliable shipping methods:

• Standard Shipping (Fee: $12.95)
  • Carriers: DHL or FedEx.
  • Transit Time: Your order will be lovingly packed and shipped within 1-2 business days. Once dispatched, it typically arrives at your door within 10-15 business days.
  • Perfect for: When you’re ready to begin stitching your Baby Quilt or assembling a new Bag or Tote and desire a balance of speed and reliability.
• Free Shipping (On orders over $50)
  • Carrier: EMS.
  • Transit Time: After our 1-2 business day processing, please allow 15-25 business days for delivery.
  • Perfect for: Planning your next seasonal project, like our Autumn or Children’s Quilt Patterns, or stocking up on premium Fabrics and Jelly Rolls. A wonderful way to save while your future heirlooms make their journey to you.

Please Note: We ship globally to connect our community of makers! However, we are currently unable to deliver to a few remote regions and parts of Asia. We apologize for any inconvenience this may cause.

From Our Hands to Yours: The Journey of Your Order

1. The Creative Spark: You select your patterns—perhaps a delicate Cross Stitch kit or a practical Clothing Pattern.
2. Careful Preparation: Our team in Manchester, US, personally prepares your order, ensuring every Book, pattern, and cut of fabric meets our standard of curated quality.
3. On Its Way: Your package is handed to our trusted carrier partners, embarking on its journey to become part of your story.
4. Safe Arrival: We provide tracking so you can follow its path, right up to the moment it arrives, ready for you to create.

Our Promise of Satisfaction

Your complete delight is our utmost priority. If for any reason your purchase isn’t perfect, we welcome returns within 15 days of you receiving the item. Please contact our caring support team at [email protected] to initiate a return. We believe in making things right, just as you believe in making things beautiful.

Every stitch tells a story. Let us help you tell yours.